General

What is BlakDot?

BlakDot is a curated marketplace that connects shoppers with emerging brands, creators, and businesses. We focus on discovery — helping you find products you won't see everywhere else.

How is BlakDot different?

Unlike traditional marketplaces, BlakDot is curated. We highlight brands based on quality, originality, and potential — not just volume.

Do you sell your own products?

No. BlakDot is a marketplace. All products are sold and fulfilled by independent brands on our platform.

Orders & Shipping

How long does shipping take?

Shipping times vary by brand. Each seller handles their own fulfillment, so delivery estimates will be shown on the product page.

Can I track my order?

Yes. Once your order is shipped, you'll receive tracking information directly from the brand.

Who do I contact about my order?

You can contact the brand directly through your order confirmation, or reach out to us and we'll help connect you.

Returns & Refunds

What is the return policy?

Each brand sets their own return policy. Please check the product page for details before purchasing.

What if there's an issue with my order?

If something isn't right, contact us and we'll help resolve it with the brand as quickly as possible.

For Brands (Selling on BlakDot)

How do I sell on BlakDot?

You can apply through our Sell on BlakDot page. We're currently onboarding a limited number of brands.

Is there a fee to join?

We may introduce fees or commissions as the platform grows, but early brands may receive special benefits.

What types of brands are you looking for?

We look for emerging brands with strong identity, quality products, and a clear vision.

How do I get paid?

Payments are processed securely, and payouts are handled through the platform after orders are completed.

Still have questions?

Contact us at hello@blakdot.com and we'll get back to you as soon as possible.